Unable to sync Microsoft account

I had this strange problem in that my laptop with Windows 10 Home was unable to sync with my Microsoft account no matter what I tried. The Settings screen under  Accounts / Sync your settings had the message “Some settings are managed by your organisation” in red, right on top of it.

Now, I’m not on any domain, nor part of any organisation so it was confusing to say the least. I searched the internet for quite some time last night but most of the solutions were pointing in a few directions:

  • Edit the Local Group Policy, (gpedit.msc) – which Windows 10 Home doesn’t have
  • Change the Diagnostic and usage data under Privacy to the highest level, and
  • Disable or un-install various anti-virus and anti-malware software,

However,  none of this has helped, so I had to put on my brave hat and dig into the registry. I only had to have a look in a few key areas and it was right there under:

HKLMSOFTWAREPoliciesMicrosoftWindowsSettingSync

All you need to do is change DisableSettingSync value from (2) to (0). Reboot the computer and the sync works just fine.

 

Another problem that I managed to address in a similar way was that I was unable to change the Lock Screen picture. The same message Some settings are managed by your organisation was displayed and all options were disabled (greyed-out). 

All I have to do is change the NoChangingLockScreen registry key from (1) to (0) under HKLMSOFTWAREPoliciesMicrosoftWindowsSettingSync

Reboot and it’s all good.

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